2020-2021 With global pandemic situation, TBC LED has developped more domestic business. At the meanwhile, we also tried out best to support our overseas customers. We believe we will together overcome all temporary difficulty and become stronger.

2018-2019 Internation LED market has boomed, TBC LED also developped a lot of new led technology.

2016-2017 Focused on market segmentation and endeavored to cultivate the global markets.

2014-2015 Accelerated the service localization process, strengthened the strategic upgrade of

production lines, and started a new era of large-size advertising LED displays.

2012- 2013 TBC LED lauched brand new EMC LED display series, which is warmly welcomed by European clients, especially German customers.
 

2011 TBC LED entered LED display industry top five
 

2010 TBC LED becomes one of the leading LED manufacturers in China
 

2009 TBC LED successfully opened up the LED display market for both domestic and overseas market

2008 TBC LED was incorporated in the initial planning

 

Pre-Sales Service

• Provide details about the production procedure

• Assign engineers for installation and testing

Sales Service

• Customized solution designs

• Product rendering and steel structure drawing

• Visits to our production and R&D base

After-Sales Service

• Two- Three years quality warranty with lifelong maintenance.

• Free guarantee repair (including labor and material): free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.

• Responding time: upon receiving user’s notification, we ensure 24-hour after-sales technical support.

• Spare parts: necessary spare parts are provided together with products to customers.

• Free technical training: integrative and normative technology training is available for free to customers by our technical personnel to ensure they are skilled in regular operations of hardware and software of products and they are able to estimate and solve small problems.

• Investigation: our after-sales team will contact the user every year during the warranty period to follow up the working condition of the products, and to discover and solve problems, if necessary.

• Software upgrade: lifelong maintenance of controlling system, incessant improvement of the system functions and continuous software upgrades.

• Site instruction service of installation is available.

• Free on-site service for hardware related issues (only in China)